JetBlue | Help Special gate assistance request
JetBlue offers flights to 90+ destinations with free inflight entertainment, free Accessibility Assistance TSA PreCheck is available in select JetBlue cities. Special Assistance offered at Jet Airways helps you to enjoy the comforts of travel at ease. Know more about our product and services online. Meet and Assist, a service offered by JetBlue Airways, is available for passengers able to walk who need extra assistance getting to and from the departure gate.
Hook-up for a respirator, ventilator, continuous positive airway pressure machine or portable oxygen concentrator to the aircraft electrical power supply. Passengers should bring an adequate number of batteries on board the aircraft to power their electronic respiratory assistive medical devices including portable oxygen concentrators to power the device for percent of the expected maximum flight duration.
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More information about batteries and what to pack is available here. Accommodation for a passenger who must travel in a stretcher. Transportation for an electric wheelchair on an aircraft with fewer than 60 seats. Provision of hazardous materials packaging for batteries or other assistive devices that are required to have such packaging; Accommodation for a group of 10 or more qualified individuals with a disability, who make reservations and travel as a group; Provision of an on-board wheelchair on an aircraft with more than 60 seats that does not have an accessible lavatory; Transportation of an emotional support or psychiatric service animal in the cabin.
Transportation of a service animal on a flight segment scheduled to take 8 hours or more Accommodation of a passenger who has both severe vision and hearing impairments. Call deskmobile phoneinternational calls. Some passengers may be required to complete a Medical Information Form. ANA staff and cabin crew members can assist in identifying in-flight meal items and opening packages, but they cannot assist with feeding or the personal hygiene needs of passengers. Passengers who need this type of assistance or who are in a stretcher or infant incubator or whose doctor recommends an escort, must travel with an assistant.
Staff and cabin crew can assist customers with walking disabilities when ascending or descending stairs and moving inside the cabin.
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Stretcher rental and oxygen cylinder rentals are available through the airline via advance reservation and are subject to availability.
At some airports, the following service equipment is available: Onboard, the following service equipment may be available availability is based on aircraft and flight: Cathay Pacific Cathay Pacific provides a variety of services for passengers with disabilities.
Cabin crew can provide: The staff cannot help with personal care needs like eating and drinking, administering medications or assistance inside the lavatory. Passengers with disabilities are offered priority seating. Service devices available onboard all aircraft include: Oxygen in cylinders for therapeutic or medical purposes may also be available free of charge.
A stretcher can also be provided for a fee upon request. Hearing and visually impaired travelers are offered: Cabin crew can read the menu and explain where all the food is placed on the tray to visually impaired travelers. Some flyers might be required to complete a Passenger Medical Clearance Form.
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The card is issued to passengers with stabile medical conditions. Etihad Airways Eithad Airways offers extensive guidelines and advice for travelers with medical and special needs.
Passengers requiring special needs should request them at least 72 hours prior to flight departure. Canes, crutches and walkers are allowed in-cabin and cabin crew can assist with stowing and retrieving of these assistive devices. Japan Airlines JAL classifies passengers with disabilities, illness or injuries as Priority Guests, who are given precedence.
It opened its Priority Guest Center in The airline has created products and services using a universal design to help all customers and create a barrier free environment. Air travelers with disabilities U. Passengers outside Japan can contact the nearest JAL reservations or sales office. Guests requiring additional assistance should check-in at the counter and not at self-service kiosks. JAL provides a variety of services at the airport and in-flight. Special devices at the airport to assist with boarding include: Cabin crew can provide a personal safety briefing; safety instructions in Braille; assistance in preparing to eat a meal, such as cutting up food, opening packages and identifying food; and help in writing an embarkation form.
Other items and equipment available include: Passengers requesting special assistance should do so at least 48 hours prior to departure. Passengers needing special assistance should check-in at least half an hour before the recommended check-in time those traveling with electronically powered wheelchairs should check in one hour earlier.
For those departing from Amsterdam Airport Schiphol, check in at desk Some travelers with special needs or their travel agents may need to complete Medical Information Form A and have their physicians complete Medical Information Form B.
KLM will transport wheelchairs, scooters and walkers free of charge. Wheelchairs and scooters must be check-in as checked luggage.1-888-701-8929 JetBlue Airlines Booking Number USA
As of Julythe Embraer and Fokker 70 will be equipped with one as well. The BoeingBoeingEmbraer and Fokker 70 aircraft have a foldaway curtain to enlarge the lavatory space. Staff will help find your way to and from the toilet, but they cannot assist you in the toilet area.
All aircrafts have a number of aisle and middle seats that have moveable armrests, so passengers can transfer more easily into their seats. The number and locations of movable aisle armrest seats may vary by aircraft type. Bring your own electric wheelchair scooterwalker or crutches or use a cabin wheelchair. Bring special medical equipment.
Bring your service animal into the cabin. Use an extended leg rest for a leg that needs to stay in a horizontal position in a cast. The videos here and here give more information about the special assistance offered to passengers departing and arriving or transferring at Amsterdam Airport Schiphol.
The KLM Cares brochure Carefree Travel provides additional air travel information for passengers with reduced mobility. Qantas Qantas provides a range of services for guests needing special assistance. Some customers may need to seek medical clearance to fly on Qantas, including passengers whose: Disability is new i. Doctor or the passenger is unsure about the passenger fitness to travel.
Needs include supplemental therapeutic oxygen.
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Those under age 5 must be accompanied by a passenger aged 14 or older. You are required to provide the full legal names, addresses and phone numbers of those who are responsible for dropping off and picking up the child at each airport. At the Airport Most airports permit a parent or legal guardian to accompany a young child to the gate, although policies vary by airport. You must obtain a gate pass at the JetBlue counter in order to accompany your child through the Transportation Safety Administration TSA security checkpoint.
Leave other children at home, if possible, as the gate pass is valid for only one person. Allow an extra 30 minutes at the airport to fill out forms. Feed your child and encourage him or her to use the restroom before the flight.
Minimize frustrations at the security checkpoint by ensuring that neither you nor your child is carrying a prohibited item. We may not have used the service, but I was totally impressed by the offer. Just before boarding,the gate agent sweetly escorted us to the gate as promised. Throughout the flight, your attendants also went out of their way to be understanding and kind. It was obvious they had been informed of the information in our reservation, and were so gracious in ensuring my son was comfortable.
When he started to meltdown because he wanted a different drink than what was on the menu, the attendant told him he would wait as long as necessary for him to make another decision — no rush. My son calmed down, smiled and ordered a ginger ale. It was exactly what he needed.
Thank you from an already overwhelmed, tired, fighting for her son every day of her life, momma. Thank you from a now lifetime Jet Blue customer. With much respect and gratitude, Shawna Dear Readers — Please know, I wrote this out of sheer gratitude.
This is in no way an advertisement for Jet Blue nor was I compensated in any way for this post.